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Privacy Policy

Privacy Policy – Synergize You (Harmony Healthcare PLLC)

Effective Date: 3.25.2026

At Synergize You, operated by Harmony Healthcare PLLC, your privacy matters. We are committed to protecting your personal and health information while providing transparent, high-quality care.

1. What Information We Collect
We may collect the following types of information:

Personal Information You Provide

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  • Name, email address, phone number

  • Mailing address

  • Date of birth

  • Payment and billing information

  • Health-related information submitted through forms or communications

  • Any information you voluntarily provide through contact forms, scheduling, or messaging

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Automatically Collected Information

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  • Internet Protocol (IP) address

  • Browser type and device information

  • Pages visited, time spent on pages, and navigation patterns

  • Session and interaction data

2. How We Collect Information

We collect information when you:

  • Fill out contact forms or request information

  • Schedule appointments or consultations

  • Purchase services or programs

  • Subscribe to emails or communications

  • Communicate with us directly (email, phone, text, or portal)

3. Why We Collect Your Information

We collect personal and non-personal information to:

  • Provide and manage healthcare and wellness services

  • Communicate with you about appointments, services, and updates

  • Process payments and maintain records

  • Improve our website, services, and user experience

  • Send relevant updates, promotions, or educational content (you may opt out at any time)

  • Comply with applicable legal, regulatory, and healthcare requirements

4. How We Store, Use, Share, and Protect Information

Our website is hosted on the Wix platform. Wix provides the infrastructure that allows us to offer our services online.

  • Your data may be stored through Wix’s secure servers and databases

  • Payment processing is handled through PCI-DSS compliant payment gateways

  • We implement reasonable administrative, technical, and physical safeguards

Healthcare & HIPAA Compliance

When applicable, protected health information (PHI) is handled using HIPAA-compliant systems and platforms separate from general website data.

Sharing Information

We do not sell your personal information. We may share information only when:

  • Required to provide services (e.g., labs, pharmacies, payment processors)

  • Required by law, regulation, or legal process

  • Necessary to protect the rights, safety, or operations of our business

 

Communication methods may include:

  • Email

  • Phone calls

  • Text messages

  • Secure patient portals

  • All clinical communication is conducted using HIPAA-compliant platforms when appropriate.

6. Your Rights & Withdrawing Consent

You have the right to:

  • Access the personal information we have about you

  • Request corrections or updates

  • Request deletion of your information (subject to legal/medical record requirements)

  • Withdraw consent for data processing

To make a request, contact us at:

amyfnp@synergize-you.com

or mail:

210 Jones Street, Suite 212

Dubuque, IA 52001

7. Privacy Policy Updates

We reserve the right to update this Privacy Policy at any time.

  • Changes take effect immediately upon posting

  • Significant updates will be clearly noted on this page

We encourage you to review this policy periodically.

8. Questions & Contact Information

If you would like to:

  • Access, correct, amend, or delete your personal information

  • Ask questions about this Privacy Policy

Please contact:

Email: amyfnp@synergize-you.com
Address: 210 Jones Street, Suite 212, Dubuque, IA 52001

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Accessibility Statement

Accessibility Statement

At Synergize You, operated by Harmony Healthcare PLLC, we are committed to ensuring that our website is accessible to all individuals, including those with disabilities.

We strive to provide an inclusive and user-friendly experience for everyone by following recognized accessibility standards and continuously improving the usability of our website.

Our Commitment

We aim to make our website content accessible and easy to navigate by:

  • Using clear, readable fonts and color contrast

  • Structuring content for easy navigation

  • Providing alternative text for images when possible

  • Ensuring compatibility with assistive technologies such as screen readers

  • Regularly reviewing our website for accessibility improvements

Ongoing Efforts

Accessibility is an ongoing effort. We are continuously working to enhance the accessibility and usability of our website as technology and standards evolve.

Need Assistance?

If you experience difficulty accessing any part of this website or need assistance with any of our services, we are here to help.

Please contact us:

Email: amyfnp@synergize-you.com
Address: 210 Jones Street, Suite 212, Dubuque, IA 52001

We will do our best to provide the information or service you need in a format that works for you.

Feedback Welcome

We welcome your feedback on the accessibility of our website. If you have suggestions or encounter any barriers, please reach out to us so we can continue improving.

Terms & Conditions – Synergize You (Harmony Healthcare PLLC)

Effective Date: 3.25.2026

Welcome to Synergize You, operated by Harmony Healthcare PLLC. By accessing this website or using our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Use of Website

This website is intended to provide general information about our services.

  • Content on this site is for informational purposes only

  • It does not constitute medical advice, diagnosis, or treatment

  • Use of this website does not establish a provider–patient relationship

If you are experiencing a medical emergency, call 911 or seek immediate care.

2. Medical Services Disclaimer

A provider–patient relationship is only established after:

  • Completion of required intake and consent forms

  • Clinical evaluation by a licensed provider

All medical decisions are made based on individual clinical assessment.

3. Appointments & Scheduling

By booking an appointment, you agree to:

  • Provide accurate and complete information

  • Attend your scheduled appointment time

  • Follow clinic policies regarding deposits, cancellations, and payments

We reserve the right to reschedule or cancel appointments when necessary.

4. Deposits, Payments & Refunds

  • A deposit may be required at the time of booking and will be disclosed prior to confirmation

  • Deposits are applied toward the total cost of your visit

  • Missed appointments or cancellations without appropriate notice will result in forfeiture of the deposit

  • Remaining balances are due at the time of service

  • Services rendered are non-refundable except where required by law

5. Communication & Consent

By providing your contact information, you consent to receive communications from us, including:

  • Appointment reminders

  • Service-related notifications

  • Billing communications

  • Educational or promotional messages (you may opt out at any time)

Communication may occur via email, phone, text message, or secure platforms. Clinical communication will be conducted through HIPAA-compliant systems when applicable.

6. Privacy

Your use of this website is also governed by our Privacy Policy.

We take appropriate measures to protect your personal and health information and utilize secure, HIPAA-compliant systems when applicable.

7. Intellectual Property

All content on this website, including text, branding, logos, and images, is the property of Synergize You and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any damages arising from the use of this website

  • We do not guarantee that the website will be error-free or uninterrupted

  • Users assume responsibility for how they use the information provided

9. Third-Party Services

This website may utilize third-party platforms and services (such as scheduling, payment processing, or hosting).

We are not responsible for the privacy practices or functionality of these third-party services.

10. Modifications

We reserve the right to modify these Terms & Conditions at any time.

Updates will take effect immediately upon posting to the website. Continued use of the site constitutes acceptance of any changes.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Iowa and, where applicable, the State of Illinois.

12. Contact Information

If you have questions about these Terms & Conditions, please contact:

Email: amyfnp@synergize-you.com

Address: 210 Jones Street, Suite 212, Dubuque, IA 52001

Refund and Deposit Policy

Refund & Deposit Policy

To secure your appointment, a deposit may be required at the time of booking. The deposit amount will vary depending on the service and will be clearly disclosed prior to confirming your appointment.

Deposit Terms

Deposits are applied toward the total cost of your visit. After your appointment is completed, the deposit will be credited, and you will be responsible for any remaining balance

Missed or Cancelled Appointments

Deposits are non-refundable if an appointment is missed or cancelled without appropriate notice. This policy helps ensure appointment availability and respect for scheduled time

Refunds

All deposits are non-refundable except where required by law. Services rendered are non-refundable

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